Effective Date: 05 Oct 2025

Aurora Digitz respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our domain registration, web hosting, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details provided during sign-up.
• Domain Registration Data: Information required by domain registries (ICANN or country-specific authorities) such as registrant details.
• Technical Information: IP address, browser type, device information, and usage logs when you access our services.
• Support Information: Any communication or details you share when contacting our support team.

2. How We Use Your Information

We use the collected information for:

• Processing orders, payments, and service renewals.
• Registering domain names in compliance with ICANN policies.
• Providing and maintaining hosting services.
• Improving our website, security, and customer experience.
• Sending important notifications such as service updates, renewal reminders, and invoices.
• Responding to inquiries and providing technical support.

3. Data Sharing & Disclosure

• Domain Registries: Your domain registration details may be shared with ICANN or relevant domain authorities.
• Third-Party Services: We may use secure third-party payment processors and analytics tools.
• Legal Requirements: We may disclose information if required by law, regulation, or government authority.
• No Sale of Data: We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement strong technical and organizational measures to safeguard your information against unauthorized access, misuse, or loss. While we take reasonable precautions, no system is 100% secure.

5. Cookies & Tracking

Our website may use cookies and tracking technologies to enhance your browsing experience, remember login sessions, and analyze site usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data (subject to legal or contractual obligations).
• Opt-out of marketing emails by following the unsubscribe link.

7. Data Retention

We retain your data only as long as necessary to provide services, comply with legal requirements, or resolve disputes.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

Aurora Digitz may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +92 305 6228 609
Website: www.auroradigitz.com